Complaints book
Electronic complaints book (Livro de Reclamações Eletrónico)
We provide access to the Portuguese electronic complaints book under Decree-Law no. 156/2005. If you have a question or are unhappy with anything, we suggest you contact our support first (support@breedradar.com), where we try to resolve any situation as quickly as possible.
Alternative dispute resolution (ADR)
In a dispute about the services Breed Radar provides, you can turn to a consumer alternative dispute resolution body (under Law no. 144/2015). The up-to-date list of bodies is on the Portuguese Consumer Portal at www.consumidor.gov.pt.